Privacy Policy

At RAEVA LLC, we deeply value your trust and are committed to protecting your personal information with the highest standards of care and transparency. As a professional e-commerce company specializing in premium Skin Care, Hair Care Products, Makeup Products, and Beauty Tools & Skin Care Devices, we understand that privacy is essential when you shop for beauty essentials online. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases on raeva.online, interact with our services, or communicate with our team.

We operate from our headquarters at 5900 Balcones Drive STE 100, Austin, TX 78731, and serve customers throughout the United States and internationally. Our use of industry-leading Stripe technology for payments further demonstrates our commitment to security and compliance. This policy is designed to be clear, comprehensive, and accessible so you can shop with complete confidence.

If you have any questions about this Privacy Policy or our data practices, please contact us at +84962402004 or via email at mypth.work@gmail.com. We are here to assist you promptly and professionally.

Introduction and Our Commitment to Privacy

RAEVA LLC respects your right to privacy and is dedicated to handling your personal data responsibly. We collect only the information necessary to provide you with an exceptional shopping experience, process secure transactions, fulfill orders, and improve our services. We never sell your personal information to third parties for marketing purposes.

Our privacy practices comply with applicable laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR) for our European customers where relevant, and other state and federal regulations in the United States. We continuously review and update our systems to maintain the strongest possible protections.

By using raeva.online, you consent to the practices described in this Privacy Policy. We encourage you to read it carefully and review it periodically, as updates may occur.

Information We Collect

We collect several types of information to operate effectively and deliver the quality service you expect from a premium beauty retailer.

Personal Information You Provide

When you create an account, place an order, or contact us, we may collect:

  • Name, billing and shipping addresses, phone number, and email address
  • Payment information processed securely through Stripe (we do not store full credit card numbers on our servers)
  • Order history, including products purchased such as Skin Care serums, Hair Care treatments, Makeup Products, or Beauty Tools
  • Communication preferences and any messages you send to our support team at +84962402004 or mypth.work@gmail.com
  • Account login credentials and password (stored securely with hashing)

Automatically Collected Information

When you browse raeva.online, our systems may automatically collect:

  • Device information (type, operating system, browser version)
  • IP address and approximate geographic location
  • Browsing behavior, pages visited, time spent on site, and referral sources
  • Cookies and similar tracking technologies that help us understand user preferences and improve site functionality

This technical data helps us optimize the website experience, prevent fraud, and personalize product recommendations for items like innovative LED devices or best-selling moisturizers.

Information from Third Parties

We may receive limited information from partners such as Stripe (for payment verification) or shipping carriers to ensure accurate order fulfillment. All such data sharing is governed by strict contractual agreements that protect your privacy.

How We Use Your Information

RAEVA LLC uses the collected information for the following legitimate purposes:

  • Processing and Fulfilling Orders: To confirm payments via Stripe, prepare your Skin Care, Hair Care, Makeup, and Beauty Tools packages, and arrange reliable shipping to addresses in the United States or internationally.
  • Customer Service: Responding to inquiries, resolving issues, and providing support regarding products, returns, or tracking. Our team uses your contact details only when necessary to assist you effectively.
  • Improving Our Services: Analyzing usage patterns to enhance raeva.online, develop better product selections, and offer more relevant recommendations based on high-quality, innovative beauty solutions.
  • Marketing and Communications: Sending occasional promotional emails about new arrivals, special offers on premium devices, or tips for effective skin care routines — but only if you have opted in. You can unsubscribe at any time.
  • Security and Fraud Prevention: Monitoring for suspicious activity to protect both you and our business, leveraging Stripe’s advanced fraud detection tools.
  • Legal Compliance: Meeting obligations under applicable laws, responding to lawful requests, or protecting our rights.

We do not use your data for automated decision-making that produces legal or similarly significant effects without human oversight.

Sharing Your Information

We share personal information only in limited, necessary circumstances and with strong safeguards:

  • Service Providers: With trusted partners who assist in operations, such as fulfillment centers, shipping carriers, email service providers, and Stripe for payment processing. These partners are contractually obligated to protect your data and use it solely for the services they provide.
  • Legal Requirements: When required by law, court order, or government request, or to protect the safety, rights, or property of RAEVA LLC, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with continued protection under this policy.

We do not sell, rent, or trade your personal information with unrelated third parties for their independent marketing purposes.

Data Security

Protecting your information is a top priority at RAEVA LLC. We implement reasonable administrative, technical, and physical safeguards, including:

  • Secure Socket Layer (SSL) encryption on raeva.online for all data transmissions
  • Stripe’s industry-leading payment security, PCI DSS Level 1 compliance, tokenization, and encryption — ensuring your credit/debit card details, Apple Pay, and Google Pay transactions are handled with maximum protection
  • Restricted access to personal data on a need-to-know basis
  • Regular security audits and updates to our systems
  • Secure storage of passwords and sensitive information

While no system is completely impenetrable, we take every reasonable step to minimize risks and respond swiftly to any potential incidents. In the unlikely event of a data breach, we will notify affected individuals and authorities as required by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on raeva.online. These help with:

  • Remembering your preferences and cart contents
  • Analyzing site performance and user behavior
  • Delivering personalized content, such as recommending complementary Hair Care products or Beauty Tools

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

We also work with analytics providers to better understand traffic patterns and improve our offerings of premium cosmetic products.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to update inaccurate or incomplete data
  • Deletion: Request removal of your personal information (subject to legal obligations)
  • Opt-Out: Withdraw consent for marketing communications or certain processing activities
  • Portability: Receive your data in a structured, commonly used format

To exercise these rights, contact us at +84962402004 or mypth.work@gmail.com. We will respond within the timeframe required by applicable law and verify your identity before processing requests.

California residents have additional rights under the CCPA, including the right to know what categories of personal information are collected and shared, and the right to opt out of the sale of personal information (note: we do not sell personal information).

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, we securely delete or anonymize the data.

International Data Transfers

Since RAEVA LLC is based in the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers to maintain the protection of your data.

Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it promptly.

Links to Other Websites

raeva.online may contain links to third-party sites for your convenience. We are not responsible for the privacy practices of those external websites. We encourage you to review their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date. We will notify you of material changes through email or a prominent notice on raeva.online.

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please reach out to us:

RAEVA LLC 5900 Balcones Drive STE 100 Austin, TX 78731 Phone: +84962402004 Email: mypth.work@gmail.com Website: raeva.online

We appreciate the opportunity to serve you and are committed to maintaining the highest level of professionalism, security, and respect for your privacy as you explore our collection of high-quality Skin Care, Hair Care Products, Makeup Products, and Beauty Tools & Skin Care Devices.

Thank you for trusting RAEVA LLC with your beauty needs. We look forward to continuing to provide you with innovative, results-driven products delivered with care and integrity.

This Privacy Policy was last updated on April 8, 2026.